CrownWave Technologies ("we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website or use our services, how we use it, and the choices you have.

01Information We Collect

Information you provide

• Contact details such as your name, email address, phone number and company name.
• Project details and messages you send through our contact form or by email.
• Billing information when you become a client.

Information collected automatically

• Device and browser information, IP address and approximate location.
• Pages visited, time spent and referring websites.
• Cookies and similar technologies (see Section 5).

02How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes.
• Deliver, maintain and improve our services.
• Send service-related communications and, where you have agreed, marketing updates.
• Analyse website usage to improve performance and user experience.
• Protect against fraud and comply with legal obligations.

03Legal Basis for Processing

Where data protection laws require it, we process personal information on the basis of your consent, the performance of a contract with you, our legitimate business interests, or compliance with legal obligations.

04Sharing Your Information

We do not sell your personal information. We may share it only with:

• Trusted service providers (such as hosting, email and analytics providers) who process data on our behalf under confidentiality obligations.
• Professional advisers, such as lawyers and accountants.
• Authorities, where required by law or to protect our rights.
• A successor entity in the event of a merger, acquisition or sale of assets.

05Cookies

We use cookies to keep the website working, remember your preferences and understand how visitors use our site. You can control or delete cookies through your browser settings; disabling some cookies may affect site functionality.

06Data Security

We use appropriate technical and organisational measures — including encryption in transit, access controls and regular security reviews — to protect your information. No method of transmission over the internet is completely secure, but we work hard to safeguard your data.

07Data Retention

We keep personal information only for as long as needed for the purposes described in this policy, or as required by law. When it is no longer needed, we securely delete or anonymise it.

08Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Object to or restrict certain processing.
• Withdraw consent at any time.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details below.

09International Transfers

Your information may be processed in countries other than your own. Where this happens, we take steps to ensure it receives an appropriate level of protection.

10Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect their personal information. If you believe a child has provided us with data, please contact us so we can delete it.

11Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.